Shipping policy
Shipping Policy
Thank you for shopping with us!
Processing Time
All orders are processed within 1–3 business days after payment is confirmed. Orders are not shipped or delivered on weekends or holidays.
Shipping Times
Because our products are shipped directly from our supplier partners, delivery times vary depending on the item and its origin warehouse.
- Standard (US Warehouse): 5–10 business days
- Standard (International Warehouse): 12–20 business days
- Expedited (where available): 5–8 business days
Flat rate shipping: $6.99
These are estimates, not guarantees. Delivery times may be affected by customs processing, high shipping volume (especially around holidays), weather, or carrier delays outside of our control.
Order Tracking
Once your order ships, you will receive a confirmation email with a tracking number. Please allow 2–5 business days for tracking information to update after it's first issued.
Multiple Items / Split Shipments
If you order multiple items, they may ship separately and arrive on different days, since they may come from different warehouses or suppliers. You will not be charged extra for split shipments.
Customs, Duties, and Taxes
For international orders (or domestic orders shipped from an overseas warehouse), your order may be subject to import duties and taxes, which are the responsibility of the customer.
Lost or Delayed Packages
If your package hasn't arrived within the estimated delivery window, please contact us and we'll help track it down.
Questions?
If you have any questions about your shipment, please reach out to us and we'll be happy to help.